FAQs

FAQs

Your questions answered.

Is the building open to the public?

Yes!

On arrival you’ll find our Welcome Desk through the Drake Street entrance into the Ian Potter Promenade. Through the promenade you’ll find the Theatre Foyer Bar, adjacent to the Talbot Theatre, then beyond that the Champagne Terrace. There are also stairs and lifts located off the Ian Potter Promenade that will take you to other public areas of the building.

The Thomas Dixon Centre is home to Queensland Ballet and second home to Queensland Ballet Academy so some areas of the building, such as dance studios, the treatment rooms of the Wellness Suite, the Costume workroom spaces, dancers’ areas and offices are closed to the public. The Talbot Theatre and rooftop Kite Terrace are only accessible to the public for ticketed or scheduled events. Please see our WHAT’S ON page for event dates and times.

What are the Thomas Dixon Centre opening hours?

The building will be open to the public on the following days and times:

Mon to Fri – 8am to 8pm
Sat – 8am to 2pm
Sun – 8am to 1pm

During events and performances – Please see our WHAT’S ON page for event dates and times.

Public holidays – Please check the website, our Instagram and Facebook pages, or sign up to our e-news for latest updates.

How do I buy tickets to see a performance?

Visit our WHAT’S ON page to see all upcoming events at the Thomas Dixon Centre and to buy tickets. Tickets to events at the Thomas Dixon Centre are currently available online and one hour prior to each performance at the Box Office, located at our Welcome Desk. Tickets to Queensland Ballet performances are available at queenslandballet.com.au.

To get the latest venue updates sign up to our e-news and follow us on social media Facebook and Instagram

What public transport options are available?

Visit translink.com.au for the most current information on bus, train and ferry timetables and other service information. 

BUS  

The Blue CityGlider route travels from West End to South Brisbane via Montague Road, stopping right outside the Thomas Dixon Centre (Raven Street stop). Please note this route travels every five minutes during peak times and 10-15 minutes off peak, 18 hours a day from Sunday to Thursday and 24 hours a day on Friday and Saturday.

FREE CITY BUS

The free City Loop bus services provide high frequency public transport access within the Brisbane Central Business District (CBD). The South Brisbane free bus loop (route 86) stops on Montague Road at Davies Park (stop 8), a 15 minute walk from the Thomas Dixon Centre.

TRAIN

The South Brisbane train station is the closest station, and it located close to the Cultural Centre which is serviced by the bus routes listed above.   

FERRY 

The CityCat stops at the West End Ferry Terminal, located at the end of Hoogley Street.  

What active transport options are available?

Built with health and wellbeing in mind, the Thomas Dixon Centre has a number of facilities to support those who choose active transport. Bike storage facilities, including 51 bike racks and a number of repair stations, are located in our basement car park on level B1, and shower facilities are located on ground level. 

Where can I park my car when I visit the Thomas Dixon Centre?

The Thomas Dixon Centre has two levels of onsite parking, accessible via Raven Street.

Parking must be booked via the Parkable App. Please note you will be charged from the session start time upon booking. Find more information about how to book parking here.

The Montague Markets precinct offers two hours of free undercover parking until car park closing time at 10.30pm. This public car park is directly across the road from the Thomas Dixon Centre (entrance via Ferry Road).

How much does it cost to park at the Thomas Dixon Centre?

$3 per hour, capped at $15 for an all-day parking session. Find more information about how to book parking here.

Are there other public car parks in the area?

The neighbouring Montague Markets precinct offers two hours of free undercover parking until car park closing time at 10.30pm. The Montague Markets car park will then reopen at 5.30am the next day. It’s located directly across the road from Thomas Dixon Centre (entrance via Ferry Road).  You can view the applicable rates for the Montague Markets carpark here.

What accessible facilities are available? 

The Thomas Dixon Centre has two accessible parking bays located in the carpark at Basement 1 level. This is accessed via the driveway entry on Raven Street, after which access to the foyer is via a lift located very close to the bays.  
 
There is also a designated drop-off point at the front of the building on Drake Street. 

Wheelchair-accessible facilities are available on every public level of the building, including an adult accessible change room and three shower rooms on the ground floor, located across from the Community dance studio on the ground floor. 

For visitors requiring mobility assistance on site, the Thomas Dixon Centre has one wheelchair available. Please speak with our Visitor Services team. 

If you have any questions about accessibility at the Thomas Dixon Centre please call, email or come in and see our friendly Visitor Services team.

What other facilities are available?

TOILETS 

Toilet facilities, including baby-changing amenities are available on the ground level of the Thomas Dixon Centre.  
 
PRAM AND STROLLER STORAGE 

If you would like to store your pram or stroller during your visit to the Thomas Dixon Centre, please see one of the Visitor Services team at our Welcome Desk.  

STAY HYDRATED  

Filtered water coolers are situated throughout the building, meeting the building’s WELL Standard. 

If you have any difficulty finding the required facilities, our Visitor Services team are more than happy to help. You can find them at our Welcome Desk on ground level in the Ian Potter Promenade.

Can I get food and drinks at the Thomas Dixon Centre?

The Theatre Foyer Bar at the Talbot Theatre serves a variety of beverages and light snacks from 45 minutes prior to a performance, and drinks during interval and post-show. There is also a coffee counter serving snacks and beverages from 8am – 3pm on weekdays. Find out more about current on-site food & beverage options HERE.

For meals, Montague Markets is also conveniently located across the road from the Thomas Dixon Centre and has a variety of dining and takeaway options available. 
 
To get the latest venue updates sign up to our e-news and follow us on social media Facebook and Instagram

What happens if i lose something or if my property goes missing during my visit?

Any property that is found at Thomas Dixon Centre is handed into our Welcome Desk where it is logged and stored safely. To check if your item has been found, you can contact the Welcome Desk via email [email protected]

Collection hours for Lost Property are in line with our business opening hours. If you are needing to collect property outside of these hours, please contact us to disuss any possible alternatives. Property is stored and kept for one month before being donated to a local charity. Valuables are stored and kept for up to six months before being donated. 

Are Queensland Ballet and the Thomas Dixon Centre the same thing?

The Thomas Dixon Centre is a State Government-owned building, and home of Queensland Ballet.  

Queensland Ballet is the custodian of the Thomas Dixon Centre, which houses a team of 60 artists and business staff, Queensland Ballet Academy and Ausdance Queensland.  

As custodian, Queensland Ballet gratefully receives donations to the Thomas Dixon Centre, and payments for Thomas Dixon Centre events.  

Why has the redevelopment of the building taken so long?

The redevelopment of the Thomas Dixon Centre has been a large and complex project which has included the extensive restoration of the heritage listed building, including all joinery, brickwork, timber columns, beams and trusses plus WWII air raid shelters. The project also includes a new building extension joined to the original building to create state-of-the-art facilities and spaces for visitors and the community. 

As a heritage listed building, underlying concealed building issues can sometimes arise. These issues have necessitated changes to the internal design and the engagement of specialist contractors to enable remedial work to be undertaken. While this has inevitable time impacts, the works are critical to ensure heritage elements are appropriately retained, occupants are safe, and the building remains fit for purpose for the next 100 years. 

 Although the additional remedial work, coupled with inclement weather, has impacted on the forecast project completion date. 

The redeveloped venue includes six dance studios, the 350+ seat Talbot Theatre, the Ian Potter Promenade, the Kite Terrace – a rooftop terrace with city views, added facilities for administration staff and costume, and a Wellness Suite for dancers’ health and wellbeing. 

Can’t find what you’re looking for?

Get in touch today. We’re here to help.

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